The Client
Heathfield & Co, a reputable supplier, has been serving renowned interior designers. It is also one of the prominent suppliers of lampshades in the United Kingdom.
Andrew Watson, the company’s founder who has a deep understanding of the industry, expanded the company’s reach by establishing strong partnerships with leading department stores.
In the early 2000s, the company gained recognition from interior designers seeking
high-quality, design-focused lighting solutions that could be customized to their specific
needs, all while maintaining affordability.
The Challenges
Poor Supplier Selection
Choosing the wrong supplier can result in subpar product quality and reliability.
Regulatory Compliance
Importers must navigate complex regulations and standards, ensuring that their products meet the required quality
and safety standards..
Product Recalls
Dealing with product recalls due to quality issues can be costly and damaging to an importer’s reputation.
Product Inspection and
Quality Control
Importers may struggle with conducting effective product inspections and quality control checks.
